Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.

All orders are processed and shipped from Monday to Friday, excluding public holidays.
A recipient’s signature is required to ensure secure delivery.

Domestic Orders (Thailand)

• Shipping couriers are selected based on reliability and service standards.

• Estimated Delivery Time within Thailand: 1–5 business days

International Orders

• Free shipping for orders over 150 USD

• For orders under 150 USD, a shipping fee will be applied based on destination city and parcel weight
  (Duties and taxes not included)

• Shipping couriers are selected based on reliability and service standards.

• Estimated International Delivery Times: Asia : 3–7 business days Europe / America / Middle East : 5–10 business days

Orders will be shipped via reliable and standardized courier services before 2:00 PM (Thailand Time), Monday through Friday (excluding public holidays), after order confirmation. A recipient's signature is required upon delivery for security purposes

Shipping Delays

Please note: Shipping may be delayed during sales campaigns or national holidays. If you have special requests, kindly contact us directly : contact.whitesand@octocoltd.com

Tracking Number

All orders will receive a tracking number once shipped. Customers can track the status of their delivery via our website or directly through the courier’s tracking system.